Where is my order?

Live tracking, door to door. Updated every step of the way.

Find your tracking link

1. Open the shipping confirmation email we sent you after your order shipped.
2. Click Track your order — it opens a live map with the real-time status of your package.
3. You can also log in to your account to see all your orders and tracking links in one place.

Order not shipped yet?

We process every order within 1–2 business days. Once it ships, you'll receive an email with the live tracking link.

Confirmation email never arrived?

• Check your spam / promotions folder.
• Make sure the email you used at checkout is the right one.
• If it's still missing after 48h, email us at contact@lume-sculpt.com.

Estimated delivery times

• 🇫🇷 France: 3–5 business days
• 🇺🇸 United States: 5–7 business days
• 🇨🇦 Canada / 🇬🇧 UK / 🇦🇺 Australia: 7–10 business days
• 🌍 Rest of World: 10–20 business days